Purchased music won’t play from Siri on phone

Question

Purchased music won’t play from Siri on phone

I have an iPhone 14 Pro Max and an Apple Watch 4. While driving I’m used to tapping my watch saying something like, “play music by ZZ Top”. My iPhone will play no problem. I didn’t have my watch today so activated Siri on my phone and asked the same. It responded, “You'll need to update your Apple Music subscription to allow me to do that for you.” Any album or song I ask directly to my phone gets the same response.

Is this an active bug? Anyone else have this problem?

iOS version: 16.0.3 (20A392)

Model Number: MQ8V3LL/A

iPhone 14 Pro Max

Posted on Oct 19, 2022 07:53 PM

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Answer 1

Oct 21, 2022 07:17 AM in response to TualatinChris

I have this issue too. I have found a work around and I think I've figured out why this is happening. I believe this started for me when I purchased some airpods. Upon installing them Apple offered I think it was a 3 month trial to Apple Music which I did not accept. I believe even though you don't have a purchase it stays attached to your account and Siri can see that pending subscription and tries to access music through Apple Music. I haven't found a way to remove this pending trial as when I look at my subscriptions I do not have any.

The work around. I found that if you simply say "Hey Siri, play XXXXXX from my library" Siri will not try to access Apple Music and search your Music library.

If any developer sees this we need a way to remove the trial subscriptions or have Siri not default search Apple Music if there is no Apple Music subscription.

Thanks!

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Purchased music won’t play from Siri on phone

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