AirPods Pro Problem

While using AirPods Pro (gen 2) with Apple TV the Apple TV disconnects after 20 minutes and shuts the system (Samsung TV & Bose Soundbar) down. The problem continually occurs with nearly the same frequency until the AirPods are disconnected. This never occurred with the original AirPods Pro.

Apple TV HD, tvOS 16

Posted on Oct 16, 2022 07:20 PM

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4 replies

Oct 16, 2022 07:34 PM in response to JoetGunner

JoetGunner Said:

"AirPods Pro Problem: While using AirPods Pro (gen 2) with Apple TV the Apple TV disconnects after 20 minutes and shuts the system (Samsung TV & Bose Soundbar) down. The problem continually occurs with nearly the same frequency until the AirPods are disconnected. This never occurred with the original AirPods Pro."

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Troubleshooting Shut Downs from AirPods:


Interference:

It may be interference that getting in the way here. 

Some Links in Regards to Interference:



Oct 26, 2022 12:34 PM in response to JoetGunner

Follow up… searching internet regarding the issue revealed another user with the same problem and a nearly identical audio system. My (and his) Bose Soundbar system has a 20 minute auto shutdown feature which is default enabled. The Bose shuts down because it doesn’t detect an audio signal, which is being diverted to the AprPods. The Bose CEC sends a signal to both the TV and Apple TV to initiate shutdown.


Disabling the Bose auto shutdown resolved the problem.

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AirPods Pro Problem

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