Since yesterday my photos app on my iPhone 12 mini (iOS 16.0.2) has gone haywire. First, photos wouldn’t appear for a while after taking them, just white thumbnails. Then when selecting any photo, it can’t be sent, it just freezes. Selecting photos in settings no longer works, and just now all of my photos have become uniformly blurry. Any ideas on what is going on?
iPhone 12 mini, iOS 16
Hey B00kish,
We understand you're having an issue with Photos app on your iPhone 12 mini. Sounds like you might be using iCloud Photos and you were noticing a delay of the photos showing up after taking them and being unable to send them.
This is often times due to a poor connection either through Wi-Fi or cellular. If connected to one, try the other, and test further. If this is only occurring while on Wi-Fi, restart your modem and router and then test again.
For more help with iCloud Photos, we also recommend working through the following steps since they're best equipped to assist: Get help with iCloud Photos - Apple Support
We hope this helps out.
Take care!
Hey B00kish,
Thanks for that additional information. Is your iPhone currently low on storage? This can sometimes cause the issue that you're experiencing. You can use the steps in this article to check your storage space as well as follow the recommendations listed there to make space available: How to check the storage on your iPhone, iPad, and iPod touch - Apple Support.
Keep us updated!
Howdy B00kish,
Thanks for providing us with an update.
Since your iPhone storage has plenty of available space and you don't use iCloud Photos, we'd recommend that you contact Apple Support directly so they can check into this in more detail with you. If you'd like to confirm that iCloud Photos isn't in use before reaching out, go to Settings > [your name] > iCloud and tap Photos. Having that readily available will aid in working towards a resolution quicker.
Have a great day!
Thanks for replying, however I do not use iCloud Photos and the problem is persisting through various WiFi sources and on cellular.
still hoping for a explanation and solution.
I’m using 71 of 128 Gb, so I think I have plenty of free storage.
Photos app suddenly having issues
