I’m using iPhone 13 ProMax with the newest iOS ver. I’ve set up Face ID before and it works for a few months, but suddenly it cannot recognize my face, so I reset the Face ID. When I set up the new Face ID, it keeps saying move iPhone lower/higher. No matter how much I move my phone, it still won’t have any effect. I have tried restarting it several times.
Pls help. Thankyou
iPhone 13 Pro Max, iOS 15
See if anything here helps
Face ID on your iPhone or iPad Pro. *
Face ID - If an alert says has been disabled on your iPhone or iPad Pro. *
Face ID not working' problems on iPhone. -
You may need to take it in for service.
Genius Bar Reservation - US.
Find a store. -
Authorized Service Provider. -
Already tried all that.
Hello ~ Any help here…
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
~Katana-San~
Hello ~ It is good to see you have solved your issue though.
~Katana-San~
Face ID suddenly stopped working and won’t reset
