Face ID suddenly stopped working and won’t reset

I’m using iPhone 13 ProMax with the newest iOS ver. I’ve set up Face ID before and it works for a few months, but suddenly it cannot recognize my face, so I reset the Face ID. When I set up the new Face ID, it keeps saying move iPhone lower/higher. No matter how much I move my phone, it still won’t have any effect. I have tried restarting it several times.


Pls help. Thankyou

iPhone 13 Pro Max, iOS 15

Posted on Sep 29, 2022 06:39 PM

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Face ID suddenly stopped working and won’t reset

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