You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to change health app BP source from inactive to active?

Have been using OMRON Connect with my BP device for years and never have had a problem in syncing the info on the OMRON Connect app to Apple Health app. Since upgrade to ios16 it has stopped syncing data to Health app when I look at data sources for the BP data the app shows up on list but says its "inactive". Have tried a variety of ways (uninstalling/reinstalling OMRON App, hitting edit on the app list, resetting all iPhone settings) but can't find a way to make it active.


Is this a know bug or am I missing some setting? Thanks in advance for any assistance

iPhone 13

Posted on Sep 28, 2022 9:06 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2022 9:22 PM

I'd start by contacting OMRON and finding out if the app has been updated to work with iOS 16.

1 reply

How to change health app BP source from inactive to active?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.