Mp3 file will not play

I have downloaded 3 songs that were sent with iMessage but when I download & click on them they will not play. I save them to my files & they are .mp3 but on my files it will not play either. I have iphone 13 , if anyone knows how to fix this it will help me a lot. thank you

iPhone 13, iOS 15

Posted on Sep 16, 2022 07:33 PM

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Question marked as Top-ranking reply

Posted on Sep 20, 2022 01:51 PM

Hello prettylt17,


After reviewing your post, it seems like there is trouble playing 3 songs. Let's get a little more information to help narrow this down.


Are you able to play music using Apple Music?

Do you receive an error message?

Are these songs being shared from a different app?


This article explains how to share content with others using Messages. Send and receive content in Messages on iPhone - Apple Support


Thank you for using Apple Support Communities. Have a nice day.

1 reply
Question marked as Top-ranking reply

Sep 20, 2022 01:51 PM in response to prettylt17

Hello prettylt17,


After reviewing your post, it seems like there is trouble playing 3 songs. Let's get a little more information to help narrow this down.


Are you able to play music using Apple Music?

Do you receive an error message?

Are these songs being shared from a different app?


This article explains how to share content with others using Messages. Send and receive content in Messages on iPhone - Apple Support


Thank you for using Apple Support Communities. Have a nice day.

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Mp3 file will not play

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