Apple CarPlay cuts out radio

I have an iPhone 11 running iOS 15.6.1 which connects to a Kenwood DMX 47. Recently, around the time I updated the iOS, every time I connect the iPhone to the radio, it cuts the radio out and goes completely to Apple Car Play. I used to be able to use Apple Maps while listening to the radio, but now I can’t. Is there a fix?

iPhone 11, iOS 15

Posted on Sep 16, 2022 04:51 PM

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Question marked as Top-ranking reply

Posted on Sep 20, 2022 01:08 PM

Hi Taegujim,


You mentioned that this behavior started around the time your iPhone was updated, so be sure to check for a firmware update for your car's stereo system too. There are some additional steps that could help in this article: If you need help with CarPlay - Apple Support

1. Check your connection to your CarPlay stereo:
• If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
• If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

Best regards.

1 reply
Question marked as Top-ranking reply

Sep 20, 2022 01:08 PM in response to Taegujim

Hi Taegujim,


You mentioned that this behavior started around the time your iPhone was updated, so be sure to check for a firmware update for your car's stereo system too. There are some additional steps that could help in this article: If you need help with CarPlay - Apple Support

1. Check your connection to your CarPlay stereo:
• If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
• If you have a wireless connection, make sure that Wi-Fi and Bluetooth are enabled under Settings > Wi-Fi and Settings > Bluetooth.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

Best regards.

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Apple CarPlay cuts out radio

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