IPhone hotspot works so bad

Trying to be connected to another iPhone hotspot is really something that works very bad every time. When travelling with my son, we experience it every day many times. I can't believe something can work so badly


1) often you see all possible networks around you but not the hotspot 50 cm from you. You have to switch on and off the hotspot (and wifi on the other phone) many times before you finally see it after many attempts. Then you try to connect and often a message - "could not connect, try to move closer", while the signal is full.


2) you start using it and when you remain idle for just 20-30 sec or so, t is disconnected every time. And trying to connect to the hotspot show starts again.


etc.


We used to have an old android phone in the office. For 3 years the hotspot there remained permanently on and whenever someone came there, was connected easily and automatically and remained connected all the time. Not a single time it had to be restarted, reconnected etc.


I really wonder how Apple could make it to work so bad.  Could you please improve it so that it works normally?

Posted on Sep 16, 2022 04:16 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2022 12:55 PM

Hi there savita88,


Thank you for posting to Apple Support Communities.


We understand you're having trouble with personal hotspot.


If you're getting disconnected or poor signal strength from personal hotspot, be sure that both devices are fully updated: Update your iPhone or iPad


Then, follow the steps here: Share your internet connection from iPhone


If you're still experiencing an issue, contact Apple Support for additional troubleshooting: Contact Apple Support


Take care.

Similar questions

1 reply
Question marked as Top-ranking reply

Sep 20, 2022 12:55 PM in response to savita88

Hi there savita88,


Thank you for posting to Apple Support Communities.


We understand you're having trouble with personal hotspot.


If you're getting disconnected or poor signal strength from personal hotspot, be sure that both devices are fully updated: Update your iPhone or iPad


Then, follow the steps here: Share your internet connection from iPhone


If you're still experiencing an issue, contact Apple Support for additional troubleshooting: Contact Apple Support


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPhone hotspot works so bad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.