iPhone connection to MAC is intermittent
My iPhone 11pro USB connection to my MacBook Air 2017, is intermittent in Finder, but is shown connected to System Information. How do I fix this?
Thanks!
MacBook Air 13″, macOS 12.5
User profile for user:
Todd0213
User level:
Community Specialist
Hello intlflyer,
It sounds as though you've completed the steps outlined in the related article, and you're seeing your iPhone listed in the USB Device Tree. If you've completed the steps in the related article and you're still having issues with the iPhone not showing in Finder as expected, test to see if the issue continues when using a different USB cable to connect your iPhone. If you don't have issues with an alternate cable, that's an indication the issue may be related to the prior cable. You can also test different USB ports on our Mac to help further isolate the issue.
If you continue to have the issues with a different USB port and cable, the next step would be to contact Apple as directed by the related article. You can find their contact details via the link below.
Contact - Official Apple Support
Take care!