image couldn,2 be inserted on Keynote

Hi, I am having a problem inserting images on Keynote once it worked after a few errors but still I get the same error "image couldn't be inserted" I've tried any kind of images Png, jpeg, etc. but none of them work. I am running M1 max Macbook pro 16" with Monterey. Is there anyone else there having the same problem or has anyone solved this problem yet? I have a big presentation next week and this is asap.


Thanks in advance

MacBook Pro

Posted on Aug 24, 2022 11:29 AM

Reply
3 replies

Aug 25, 2022 02:36 AM in response to gokcei

Try resetting Keynote as follows:


complete all of the following steps in the order listed:



  • ensure you have a current backup of all your user files, saved to a separate drive
  • close all applications
  • uninstall Keynote; for this procedure to work, an application removal tool must be used, App Delete has a free trial and works for this procedure. It can be downloaded from the developer’s website here:  App Delete
  • empty the Trash (Finder > Empty Trash)
  • restart the Mac (Apple Menu > Restart);  Immediately after the Apple startup sound, press the shift key on the keyboard, release shift when the Apple icon appears. Start up will take longer than usual as the Mac is performing a software repair of the start up drive
  • After the Mac is fully powered up, restart the Mac normally:   Apple Menu > Restart
  • reinstall Keynote from the Mac App Store Application
  • Restart the Mac again

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image couldn,2 be inserted on Keynote

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