Upcoming passes disappearing from Wallet

Twice in the last two days I’ve had upcoming passes disappear from Apple Wallet. The other day it was just a pair of concert tickets so it wasn’t a big deal to re-send them to Wallet from Ticketmaster. Today I lost a bunch of passes though (for at least 9 different upcoming events that I remember offhand but I think there were even a few more than I’m not remembering). These were all upcoming events, none were expired/past. I’m on an iPhone 13 Pro and I have downloaded the most recent update a few days ago. I’ve never had this problem happen before the other day.

Posted on Aug 21, 2022 12:57 PM

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Aug 22, 2022 01:48 PM in response to JoeD100

Hello JoeD100,


This page may potentially help to get to the bottom of things there: Remove passes from Apple Wallet - Apple Support


In particular, check out the "How to view, unhide, or delete expired passes on your iPhone" section to see if the affected passes may have been hidden or listed as expired.


Be sure to also double-check the date and time, just to ensure those are set accurately: Change the date and time on iPhone - Apple Support


Cheers.

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Upcoming passes disappearing from Wallet

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