Disappearing tickets in Wallet

I have an iPhone 8 running iOS 16. For the last 6 weeks or so I have saved sporting event tickets and boarding passes to the Wallet only to have them disappear in a day or so before using them. They are not in “Expired Passes.” In fact, I have no recent expired passes after May 2022. I have never experienced problems using the Wallet in the past. What do I need to do to fix this problem?

iPhone 8

Posted on Sep 28, 2022 10:57 AM

Reply

Similar questions

1 reply

Sep 30, 2022 07:08 AM in response to GburgSwede

Hello GburgSwede,


Thanks for reaching out to Apple Support Communities. We see you have some questions about tickets vanishing in your Wallet, and we'd like to help. Have you tried restarting your phone, to see if they show up after? Restart your iPhone - Apple Support


We'd also recommend making sure your device is running the most recent iOS version, as a new version of iOS 16 was released recently: Update your iPhone or iPad - Apple Support


If you still need help, please contact Apple Support: Contact - Official Apple Support


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Disappearing tickets in Wallet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.