Update procedure to Monterey 12.5.1 does not accept user password

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Level 1

6 points

Update procedure to Monterey 12.5.1 does not accept user password

I am trying to update Monterey 12.5 to 12.5.1. Clicking on System Preferences>Software Update>Restart Now, brings up a small window (see attached picture) that asks for my user password. I enter the password for my user and press enter, then the window shakes and nothing else happens. This window remains.

I've tried restarting the Mac, but the same thing happens. Is there a way to correct this problem?

Thanks.

iMac 24″, macOS 12.5

Posted on Aug 17, 2022 6:11 PM

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Answer 1

eddy-in Author

Level 1

6 points

Aug 18, 2022 3:05 AM in response to Owl-53

Thanks for your reply.

I wasn't logged into the admin's id but I wasn't being asked for the admin's password. The window wanted the password of my user id.

After your reply, I logged into admin id but had the same problem, the password was not accepted.

To answer your other question, this iMac has three ids on it with one being an Admin and the other two are Standard ids.

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Answer 2

Owl-53

Level 10

100,801 points

Aug 18, 2022 3:52 AM in response to eddy-in

Terminal command below

sudo softwareupdate -i -a -R

Credit goes to @leroydouglas

flag definition:

-i Install

-a All appropriate updates

-R Automatically restart (or shut down) if required to complete installation)

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Answer 3

eddy-in Author

Level 1

6 points

Aug 18, 2022 2:51 PM in response to Owl-53

Thanks. The terminal command got around the password issue. However, I received a notification saying "Updates Not Installed" with no other information. I guess the problem must be something beyond just a password issue.

I'll just wait to try Ventura when it comes out.

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