problems with tdBank app

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problems with tdBank app

Is anyone having a problem with the TDBank app on iPhone and iPad? Have tried everything (clearing history, re-load etc.) will not work.

iPhone 13 Mini

Posted on Aug 12, 2022 09:04 AM

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Answer 1

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bavarde Author

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Aug 12, 2022 10:18 AM in response to Lawrence Finch

Thank you for your help....it's fixed. I spent an hour on the phone with Apple...still don't know what caused it. Basically logged out of iTunes Store, which let me download a clean (non-cloud) version of the app.

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Answer 2

bavarde Author

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Aug 12, 2022 09:23 AM in response to Lawrence Finch

TD Bank did troubleshooting with me....delete, reload. turn off phone, go to settings and delete TD info...nothing. I get a blank TD bank screen usually. Sometimes it will let me put in name and password, but then apologizes and says they are working on it. They AREN'T working on it.

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Answer 3

Aug 12, 2022 09:08 AM in response to bavarde

What did TDBank support say when you contacted them?

What specifically is the problem you are having?

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Answer 4

Aug 12, 2022 09:40 AM in response to bavarde

You’ve done some thorough troubleshooting. Are you using VPN for your connection? That can cause problems with secure connections for things like banking.

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problems with tdBank app

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