problems with tdBank app

Question

Level 1

15 points

problems with tdBank app

Is anyone having a problem with the TDBank app on iPhone and iPad? Have tried everything (clearing history, re-load etc.) will not work.

iPhone 13 Mini

Posted on Aug 12, 2022 09:04 AM

Reply

Answer 1

Top-ranking reply

bavarde Author

Level 1

15 points

Aug 12, 2022 10:18 AM in response to Lawrence Finch

Thank you for your help....it's fixed. I spent an hour on the phone with Apple...still don't know what caused it. Basically logged out of iTunes Store, which let me download a clean (non-cloud) version of the app.

Reply

Answer 2

bavarde Author

Level 1

15 points

Aug 12, 2022 09:23 AM in response to Lawrence Finch

TD Bank did troubleshooting with me....delete, reload. turn off phone, go to settings and delete TD info...nothing. I get a blank TD bank screen usually. Sometimes it will let me put in name and password, but then apologizes and says they are working on it. They AREN'T working on it.

Reply

Answer 3

Aug 12, 2022 09:40 AM in response to bavarde

You’ve done some thorough troubleshooting. Are you using VPN for your connection? That can cause problems with secure connections for things like banking.

Reply

Answer 4

Aug 12, 2022 09:08 AM in response to bavarde

What did TDBank support say when you contacted them?

What specifically is the problem you are having?

Reply

problems with tdBank app

Similar questions