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I recently purchased Photoshop Elements 11. I signed into my Adobe account and tried to download and install it on my MacBook Air. Although it seems to download (there's a downloaded .dmg file in Finder/see screenshot below), after that there's nothing, no prompts, no info about installing, etc.
I'm minimally computer-literate, and would appreciate any suggestions or assistance.
Thank you for the information. I was advised by Adobe that "PSE 11 is too old and no longer available and supported with Mac OS Monterey and Secondly PSE 11 servers have been shut down." Perhaps this was the reason that there were no suggestions or prompts (install program?, etc.).
Anyway, I wasn't able to install the program, but Adobe is allowing me to install Photoshop Elements 2022 instead.
Thank you for the information. I was advised by Adobe that "PSE 11 is too old and no longer available and supported with Mac OS Monterey and Secondly PSE 11 servers have been shut down." Perhaps this was the reason that there were no suggestions or prompts (install program?, etc.).
Anyway, I wasn't able to install the program, but Adobe is allowing me to install Photoshop Elements 2022 instead.
Double click the .DMG file and it should appear like a drive on your desktop (it may have some icon other than a drive). Double click that, if it does not automatically open and there should be an installer and/or some sort of readme or instruction file.
For future reference, downloads are just that ... downloaded files. You can have your Mac set to automatically open downloaded files, but I dislike that since I prefer more direct control of what I get from the internet. Your setup seems to be like mine.
With that in mind, downloaded files will, by design, just sit there. The user must determine what to do with the file: run an installation, use a template, print it or whatever is appropriate for the file type you've downloaded.
Thank you, but I think I wasn't very clear. I did double-click on the .dmg file in Finder, which resulted in the screenshot above. As you suggested, there was a readme file that I was able to right-click and open.
However, I was subsequently advised by Adobe that the Photoshop Elements 11 couldn't be used, but I'd be able to use Photoshop Elements 2022 instead.
Thanks for the information and help.
I'm sorry if my previous response was somewhat vague; I should have included the info that I had purchased the new, unopened (but obsolete) PSE 11 on eBay.
And Adobe has now clarified that they're offering me PSE 2022 at a discounted rate, not as an even exchange for the outdated and useless PSE 11.
installing photoshop elements 11
