New MacBook Pro 16” HDMI port issue

I can confirm this is indeed an issue, I have the same problem with my 16" MacBook Pro. Even though I have it sitting still on my desk the video is periodically dropping out and then back in. One thing I tried was switching to a USB-Type c to HDMI 2.0 cable, but when you do that you lose HDR capability.

This is so Apple... They will never admit they screwed up, and despite spending thousands of dollars, we'll have to live this design defect.

mmfrancis wrote:

Thanks I appreciate the alternatives but honestly I’m not looking for a solution...Merely pointing out an issue that will inevitably be fixed one way or another.

Just a side note- Apple doesn't read these forums, aside from the hired support staff to manage it and provide help in certain circumstances. If you want Apple to see it, you have to submit feedback here. It will be read, but, you will likely not receive a reply.

Well, you're welcome to return it if you like, provided it's within 14 days and you've complied with the terms here - Returns & Refunds - Shopping Help - Apple

You can submit feedback to Apple here - Product Feedback - Apple

I understand your frustration, but I'm afraid there's nothing we can do. We're not Apple employees- we're just end users like you volunteering our time to help others out.

As every MacBook and every HDMI cable tried seemed to interact in the same way, there's nothing that can be done about it (besides submitting feedback). Your options are essentially to tape it in or get a different computer.

Alternatively, if you really need the cord to fit snugly, you could buy a Thunderbolt to HDMI adapter like this, plug that into one of your Mac's Thunderbolt ports, then plug the HDMI cable into the adapter. I've used these cables, and can say that they fit quite well.

There were LOTS of other issue it might be.

Users have not flooded the forums with comparable complaints, so having it be a pervasive problem in the computers was unlikely.

I took a look at some of the HDMI ports and cables I had on hand.

All of the ones I have are retained in the socket with a modest, but not negligible force. This appears to be provided by two small metal tabs inside the jack, which clink into the two small square holes on the underside of the HDMI plug, providing that modest retention force.

This may not be a problem with the Jack on the MacBook Pro, but rather a problem with the plug-end of your specific cable. I Thing you should compare and contrast other cables and other Video equipment with HDMI jacks, such as your TV set is you have one.

I think you may need to re-examine the situation after investing in some better quality cables.

mmfrancis wrote:

"Considering the new mackbook pro 16 only started shipping in the last 2 weeks, I doubt there are a "flood" of new $4000 computer buyers.

Huh? MacBook Pro 14" and 16" M1 Pro were released in October 2021. There are now millions of these puppies in people hands. For sure, they didn't start shipping two weeks ago.

I have no skin in this game however as I have no use for HDMI on my 16" M1 Pro. Just thought you'd like to know these devices have been out for months.