Hello.
My client's old iPhone 11 Pro Max's iOS v15.5's App Store has auto
updates over wifi enabled (not cellular), but it hasn't downloaded and
installed to update his installed old app versions since 6/21/2022. We
had to manually check and download them to update. Why aren't they not
autoupdating in the background on wifi? Settings look OK to me.
Thank you for reading and hopefully answering soon. :)
iPhone 11 Pro Max
Hi antdude,
Typically, "A normal battery is designed to retain up to 80% of its original capacity at 500 complete charge cycles when operating under normal conditions." As the battery is on and nearing depletion it's likely the reason your apps aren't updating automatically.
You can view the details regarding your battery health here: iPhone Battery and Performance - Apple Support
Additionally, with app updates there are additional settings to check. The "ask if over 200MB option" when using cellular data is one. The article here in the section quoted below has a great visual.
"How to turn on or turn off automatic updates on your iPhone or iPad
"If you continue to have issues or want to go over your options for service regarding your iPhone battery, reach out to Apple Support directly. The links below will get you started.
Contact - Official Apple Support
iPhone Battery Replacement - Official Apple Support
Contact Apple for support and service - Apple Support
Cheers!
Hi antdude,
How is the battery life on the device when you generally check this? Is the device connected to a strong Wi-Fi network? Does restarting the device help? This can sometimes resolve minor software issues. If you continue to experience this issue we'd recommend reaching out for support here: Get Support
Take care.
Battery's health is 80%. Restart makes App Store see new app updates, but not download (maybe have to wait for it to autodownload?). Wifi is strong.
Auto updating iOS apps not working?
