itunes says it needs update but won't update

Hi,

I'm trying to connect my phone to itunes to do a restore, but when attempt it I get a message saying that itunes needs updating. However when I go to check for updates it says that there aren't any. Has anyone come across this? Windows Laptop.

Posted on Nov 12, 2021 2:25 PM

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2 replies

Nov 13, 2021 6:30 AM in response to Chlar

It sounds like you are still running Windows 7 or 8, and you cannot update iTunes because the latest versions require Windows 10 or 11.

Chlar Author

Level 1

8 points

Nov 13, 2021 2:40 PM in response to Johnny DEP

Oh ok, thank you!

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itunes says it needs update but won't update

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