Email trash settings on Big Sur

I sent some emails to Trash but needed to retrieve one. When I went to the trash icon there were NO emails at all so I could not retrieve the one email. Where did they go? What setting do I need to change so emails remain in Trash until prompted to delete.

Posted on Jul 31, 2021 06:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 31, 2021 07:26 AM

While in Apple Mail >> Preferences >> Accounts >> tab " Mailbox Behaviour " and down lower is Delete After and choose what you want.


If the missing email is on an iCloud Account - login to www.icloud.com with Apple ID and password >> Mail cand check if the message is still there. Depending on how long ago it was deleted, it maybe retrieved.

Similar questions

3 replies
Question marked as Top-ranking reply

Jul 31, 2021 07:26 AM in response to MacMike69

While in Apple Mail >> Preferences >> Accounts >> tab " Mailbox Behaviour " and down lower is Delete After and choose what you want.


If the missing email is on an iCloud Account - login to www.icloud.com with Apple ID and password >> Mail cand check if the message is still there. Depending on how long ago it was deleted, it maybe retrieved.

Jul 31, 2021 07:38 AM in response to MacMike69

MacMike69 wrote:

I sent some emails to Trash but needed to retrieve one. When I went to the trash icon there were NO emails at all so I could not retrieve the one email. Where did they go? What setting do I need to change so emails remain in Trash until prompted to delete.



Make changes to your Mail>Preferences




Mail User Guide - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Email trash settings on Big Sur

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.