Since downloading Big Sur I cannot access iMessage

Messages appears on screen as expected showing all previous messages and then another box appears asking me to sign into iMessage with my Apple ID. When I do this a message appears, in the same box, stating that 'an unknown error has occurred'. I have tried closing down and restarting but the error remains. Any ideas please? Thanks Phil.

Posted on Nov 30, 2020 3:40 AM

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2 replies

Nov 30, 2020 5:16 AM in response to philat57

philat57 wrote:

Messages appears on screen as expected showing all previous messages and then another box appears asking me to sign into iMessage with my Apple ID. When I do this a message appears, in the same box, stating that 'an unknown error has occurred'. I have tried closing down and restarting but the error remains. Any ideas please? Thanks Phil.


ref:

If you can't sign in to your iMessage account or FaceTime on ...


Further trouble shooting Sign out of iCloud and back in again.


Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac

https://support.apple.com/en-us/HT208242

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Since downloading Big Sur I cannot access iMessage

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