2020 MacBook Pro does not recognize Apple Superdrive

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Level 1

8 points

2020 MacBook Pro does not recognize Apple Superdrive

I have a new 13" MacBook Pro running Catalina. I have an Apple Superdrive that works on two older computers that are running Mojave. The drive works on both of those computers.

I connect the drive to the new computer with a VAVA hub. If I do this when the computer is running, the computer returns this message "USB Accessory Needs Power. Connect Apple USB Supper Drive to a USB port on this Mac."

If I restart the Mac with drive already connected to the Mac, the computer does not return any message and it does not recognized the drive.

I assume this an operating system problem. Does Apple have any intention to fix this? Or does Apple now consider DVD's to be extinct?

MacBook Pro 13″, macOS 10.14

Posted on May 26, 2020 01:36 PM

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Answer 1

lkrupp

Level 7

21,277 points

May 26, 2020 01:55 PM in response to Qtzdiorite

Qtzdiorite wrote:

Many thanks, Dialabrain, for your quick reply.

The 2020 MacBook Air has a USB-C port, so some sort of hub or adapter must be used to connect the Superdrive to the computer.

Apple USB-to-USB-C adapter

This looks like what you need.

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Answer 2

Qtzdiorite Author

Level 1

8 points

Jun 8, 2020 06:16 PM in response to mayerou

Following the advice from Krupp, I did buy this connector:

Apple USB-to-USB-C adapter

I can report that my 2020 MacBook Pro does recognized the superdrive when it is connected through this adapter. The adapter also works with other USB devices.

You might find it on sites other than the Apple Store at a lower price.

Many thanks to everyone who responded to my question.

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Answer 3

mayerou

Level 1

4 points

Jun 7, 2020 04:26 PM in response to Qtzdiorite

Hello,

RE: MacBook Pro (16-inch, 2019

macOS Catalina Version 10.15.4

I went through the full gamut of issues using my USB SuperDrive on my MacBook pro.

First my Macbook Pro could not recognize the Drive and I was getting this error message: "USB Accessory Needs Power. Connect Apple USB Supper Drive to a USB port on this Mac."
After changing the USB hub I assume that it got connected because I no longer got the error message. But I could not insert the disc in.
My husband got the disc to finally get inside the drive but the Macbook Pro laptop did not recognize it and the disc could not be ejected.
A great amount of people still have items on CDs & DVDs and need to use a drive that the "tech geniuses" eliminated from their computers.

What's going on? It looks like a lot of people have reported the same issues with the SuperDrive and there is no solution posted

here since then, to help us resolve these issues!

When are we going to get help on our issues?

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Answer 4

lkrupp

Level 7

21,277 points

Jun 9, 2020 09:40 AM in response to mayerou

As has been stated before the SuperDrive will NOT work with a USB Hub orDock. It will only work when plugged directly into a USB port on your MacBook Pro. On your 2019 MacBook Pro you will need the adapter mentioned in this thread. So it's not an issue but a matter of understanding and education.

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Answer 5

dialabrain

Level 10

133,535 points

May 26, 2020 01:40 PM in response to Qtzdiorite

If I remember correctly a SuperDrive has to be plugged directly into a USB port.

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Answer 6

Qtzdiorite Author

Level 1

8 points

May 26, 2020 01:45 PM in response to Qtzdiorite

Many thanks, Dialabrain, for your quick reply.

The 2020 MacBook Air has a USB-C port, so some sort of hub or adapter must be used to connect the Superdrive to the computer.

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Answer 7

dialabrain

Level 10

133,535 points

May 26, 2020 01:50 PM in response to Qtzdiorite

You're welcome and I understand. The thing is, I have a Satachi hub plugged into my iMac Pro. My SuperDrive does not work plugged into it but it does work plugged into one of the USB ports.

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Answer 8

dialabrain

Level 10

133,535 points

May 26, 2020 02:02 PM in response to Qtzdiorite

Someone does claim the adapter will work on the linked page. I've never tried it.

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Answer 9

Qtzdiorite Author

Level 1

8 points

May 26, 2020 05:28 PM in response to dialabrain

Thanks again. When the Portland Apple Store opens . . . I'll check this out.

Cheers.

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Answer 10

dialabrain

Level 10

133,535 points

May 26, 2020 05:29 PM in response to Qtzdiorite

You're welcome.

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Answer 11

DrArtieK

Level 1

13 points

Jun 13, 2020 08:29 AM in response to Qtzdiorite

Doesn't work when plugged through the Apple USB-USBc adapter

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Answer 12

DrArtieK

Level 1

13 points

Jun 13, 2020 08:31 AM in response to lkrupp

If the Macbook Pro has only USBc ports, then the drive will not work, is that what your're saying? How nice to know. luckily, I sent it back to the supplier for a full refund

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Answer 13

DrArtieK

Level 1

13 points

Jun 13, 2020 08:32 AM in response to DrArtieK

Are there any that you know of that will work via a hub or directly vi USBc?

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2020 MacBook Pro does not recognize Apple Superdrive

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