A Tale of 3 MBAs and a Printer

Question

Buadhai Author

Level 1

90 points

A Tale of 3 MBAs and a Printer

The MBAs

• M2 MBA 15"

• M3 MBA 15"

• M4 MBA 13" (brand new this week)

All three are running Tahoe and have the latest printer drivers installed

The printer

• Epson L360 Series (USB inkjet)

The M2 and M3 MBAs can print to the Epson printer.

The M4 MBA cannot print to the Epson printer.

All three MBAs can print to Canon and Brother Wireless printers

The M4 seems to start to print to the Epson, but gets stuck forever on "Sending data to printer"

What we've tried:

• Reset the printing system

• Remove and reinstall the printer

• Reboot the M4

• Turn off and unplug the printer, wait a bit, start up again

Nothing has worked. Any ideas?

MacBook Air (M4, 2025)

Posted on Oct 21, 2025 2:25 PM

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Answer 1

Buadhai Author

Level 1

90 points

Oct 29, 2025 3:46 PM in response to Buadhai

Some gems from the cups error log. Note that the Canon printer has been removed and is no longer installed. According to Google, cnipzd refers to Canon printers.

D [30/Oct/2025:05:24:37 +0700] [Client 2] No authentication data provided.

E [22/Oct/2025:14:44:23 +0700] [Job 21] Unable to queue job for destination 
"ipp://Things.local:631/printers/CanonMF4400w".

E [23/Oct/2025:06:40:38 +0700] [cups-deviced] PID 3068 (cnipzd) stopped with status 86!
E [23/Oct/2025:06:58:39 +0700] [Job 41] Job held for authentication.
E [23/Oct/2025:06:59:11 +0700] [Job 41] Job held for authentication.
E [23/Oct/2025:07:02:26 +0700] [Job 42] Job held for authentication.

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Answer 2

Buadhai Author

Level 1

90 points

Oct 29, 2025 11:40 PM in response to Buadhai

Another 45 minutes with Apple with no solution. I will converse with a Senior Advisor this Saturday who will run some tests and collect some logs and turn everything over to Apple Engineering.

I guess that's all she wrote.

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Answer 3

Buadhai Author

Level 1

90 points

Nov 1, 2025 7:58 PM in response to MrHoffman

I'm not sure why you say it's a decade old and not supported. You can still buy one new here in Thailand for about sixty bucks (US$60) and they still support it with updated printer drivers. Ours is only a year old.

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Answer 4

KiltedTim

Level 10

223,338 points

Nov 1, 2025 8:09 PM in response to Buadhai

I know it's not helpful in this case, but the first thing I pictured when I saw the title of the post, and the only thing that jumps into my mind is 3 middle managers standing around a printer trying to figure out how to make it work...

After almost 40 years working in IT, I have am of the opinion that no-one with any kind of business degree should be allowed within 10 feet of any piece of technology more advanced than an abacus.

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Answer 5

Buadhai Author

Level 1

90 points

Nov 3, 2025 7:51 PM in response to Buadhai

More printer drama. Today was my wife's first day back in her office since last week. She took her new M4MBA with her. She wanted to print with her Canon MF270. We had already downloaded and installed the Tahoe driver from Canon. When she tried to add the printer:

We have to travel today so no chance to figure this out.

Yuck.

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Answer 6

Buadhai Author

Level 1

90 points

Oct 22, 2025 1:10 AM in response to Buadhai

So, after two hours on the phone and another hour reinstalling Tahoe, it still doesn't print. And, with all that I forgot to put my bread in the oven. Not a great day.

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