Apps gone due to restrictions after dowloading iOS 26

This happened to me too. My content restrictions are off, but my 13+ apps were removed from my phone and it won’t allow me to redownload them. It took off apps I need for school and I really would like for this to be fixed. I called apple support and they didn’t know how to fix it either. Is there any solution? I don’t want to have to get a new apple id. Someone please help.

I am apart of a family sharing group. I left it, reset my phone, and the apps still are restricted. My age on my device is over 13, I am 17. I checked both of my parent’s phones and screen time wasn’t even set up. I called apple support and the man who I talked to did not know what was going on. I’ve tried multiple different things and nothing is helping. What do I do? Should I make an appointment with my local apple store?

Yes, I was apart of a family sharing group. I left it and shut down my phone and it still did not fix. Neither of my parents has screen time even set up on my phone, and I do not have content restrictions. My age on the account is over 13, I am 17. I have tried many things including signing out of iCloud on my phone and signing back in and none of that worked. What should I do? Should I make an appointment with my local apple store? I spoke to someone on the phone from apple support and he didn’t know how to fix it either. Do I need to get a new apple id? I really really don’t want to do that. Does anyone know how to fix this???

I also want to add that my ipad is also updated to ios 26.1 and it does not have any of these issues, it has all of my 13+ apps downloaded and they are running without issue. And these devices share an apple id.

I have exactly the same issue after upgrading to iPadOS 26. With iPadOS 26.1, the apps were simply greyed out, and there was no indication why. Now, with iPadOS 26.2, the apps are greyed out, but when I try to tap on one, I get this truly illogical error message:

[app] Exceeds Your Age Rating

Your app age rating is set to 18+, but [app] is rated 4+

I am part of a Family sharing group, but I AM the Organizer. I am sure that has nothing to do with this bug.

We’re having similar issues. As the family coordinator I was able to authorize adding back the missing apps, but all the apps exceeding our child’s age limit keep momentarily going missing from the phone before reappearing.

Also seeing problems with app limits being triggered despite apps not being used…

This same thing just happened to me. Content restrictions are turned off but it took off my 13+ apps. Everything looks the same as you. Did you ever find a solution?

Were you able to find a fix.. this happened to my son's phone this morning.. and we are trying to figure it out.. it's awful.

Did you find a fix.. this is happening on my son's phone.. it's awful.

Were you able to find a fix? Having the same issue.

we did... our son is 16, we have his set as 16, and we put the restrictions at age 12 and it still doesn't allow the apps to show up.

liabres24 wrote:

https://discussions.apple.com/content/attachment/b5763dde-b42d-4372-b6a6-fd707b1c834b

https://discussions.apple.com/content/attachment/d734c6ae-1dac-449e-9705-561ea806a690

https://discussions.apple.com/content/attachment/65c22b69-7298-46c6-915d-0e479ceba057

Are you part of a Family Sharing group? If so, it is the Organizers settings they have made on your account that makes the difference. When using both on device and Organizers settings, the most restrictive setting will be applied. It is certainly possible that you don't have anything on your device in Screen Time, where the Organizers settings are being applied. I would recommend to leave the Family Sharing group and try again. As long as the age on your account is over 13, that should not be a problem.