I am unable to set up my iPhone 17 Pro after multiple resets

Is anyone else having issues not being able to set up the new iPhone 17 pro, I'm just stuck in a loop of going through resetting and go again done it 5 times any help. I have master rest both handset still nothing.


[Re-Titled by Moderator]

Original Title: iphone 17 pro


iPhone 15 Pro, iOS 26

Posted on Sep 19, 2025 7:47 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2025 4:37 PM

Rebooting router worked. Just had a 2 hour long text exchange with apple. Set up wouldn’t work till I used hotspot, then same again later with eSIM. Strangely some websites would load, others didn’t. Instagram was fine but twitter wasn’t etc. Apple support page had “cannot connect to server”. Anyway, long story short, a restart of my router fixed it. Strange as every other phone in the house works fine and I set up a 16 pro max only a few months back with no issue on the same network. I definitely think there’s an issue in the iPhone 17 software somewhere as there’s plenty of people having this issue.

27 replies

Nov 15, 2025 3:49 PM in response to drdonnawoods

drdonnawoods wrote:

Apple needs to stop pretending like there’s no issue with the 17 rather than to blame customers. Then when asked for a replacement they refused because I hadn’t brought the original box and charging cord.

That is a requirement to return any device purchased from Apple. Contained in the link below, is the following:


Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from Apple:

  • You have 14 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
  • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.


Returns & Refunds - Shopping Help - Apple



I am unable to set up my iPhone 17 Pro after multiple resets

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