I am unable to set up my iPhone 17 Pro after multiple resets

Rebooting router worked. Just had a 2 hour long text exchange with apple. Set up wouldn’t work till I used hotspot, then same again later with eSIM. Strangely some websites would load, others didn’t. Instagram was fine but twitter wasn’t etc. Apple support page had “cannot connect to server”. Anyway, long story short, a restart of my router fixed it. Strange as every other phone in the house works fine and I set up a 16 pro max only a few months back with no issue on the same network. I definitely think there’s an issue in the iPhone 17 software somewhere as there’s plenty of people having this issue.

I faced this issue and went through reset twice after going through about 30 minutes of transferring data from old phone. I realized that my old phone was at 25% battery. The instructions said to keep the phones charged. The third time I repeated with the phones connected to charging and it worked. Not sure if anything kicks in to save battery juice resulting in lost connection.

Marcitect wrote:

Rebooting router worked. Just had a 2 hour long text exchange with apple. Set up wouldn’t work till I used hotspot, then same again later with eSIM. Strangely some websites would load, others didn’t. Instagram was fine but twitter wasn’t etc. Apple support page had “cannot connect to server”. Anyway, long story short, a restart of my router fixed it. Strange as every other phone in the house works fine and I set up a 16 pro max only a few months back with no issue on the same network. I definitely think there’s an issue in the iPhone 17 software somewhere as there’s plenty of people having this issue.

You're responding to a post from more than a week ago, which was the actual launch day for iPhone 17 around the globe. And at the time the post was written, there was an issue with Apple Servers which temporarily prevented new phones out of the box from being able to be set up. This was resolved within a few hours. Whatever you're referring to, has literally nothing to do with what this thread was about. And since launch day, millions upon millions of people have set up new iPhone 17 models without any issue.

We just used the hotspot spot suggestion below for initial set up then continued on WiFi to back up from iCloud NOT MY OLD PHONE and it worked immediately.

Same here. I have a call raised with Apple Support. There is an issue with as the referred to it “an unexpected behaviour with new software”. It’s affecting a lot of users. I would recommend logging it, I have a call booked with the support team at 6.45pm

I spoke to someone from apple support just then and they said to connect to a personal hot spot rather than WiFi to set up your phone, and to use an iCloud back up rather than transferring through another device. I’ve not tried it yet as I need my partner to come home to use their phone but I’m praying it works after 5 hours of no luck

Hey, we had this issue with the iPhone 17 Pro Max this morning. Agreed with other comments that plugging them both into power / power bank got it working extremely smoothly straight away.

Update.

After managing to contact Apple support via chat on my iPad it’s just started working. That’s after Apple blaming my WiFi set up and wanting to phone me - even though I told them I have no phone now they messed up the set up. He admitted then then they’ve had problems all day!!!

There is currently an issue with the App Store, which in some locations is causing issues setting up new phone. Give it a while and try again.

It took 4 attempts to get my iPhone 17 Pro fully set-up (upgrading from an iPhone 14 ProMax). It would begin, get to the point of transferring data... then crap out and demand to start over... a royal pain in the tail.

No Internet connection Error Apple 17 setup process

Yes, the new iPhone 17 has a bug. I started the setup process and successfully transferred all my old device data to the new one. During the process, I got the option to update to the new iOS 28.1, and after that, it got stuck in a loop. I can't proceed further despite trying all possible methods. If Apple's intelligence isn't working in India, why did they release it? Any help would be greatly appreciated. Thanks.

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I was blamed for the faulty transfer set up too. Part of my phone‘s problem were they sent it to me locked and in stolen mode. Nothing but problems. Lost my whole calendar for my business.

ShaneStigH wrote:

Thank you thought it was me, was about to send it back haha

Nah, just wait. You can be assured, Apple is working as fast as they can to get all systems running smoothly so people can set up their new phones. Mine are on a truck and should be according to the delivery map be arriving soon.

This is a pain. Same issues here - after the sim was switched over. So my old phone won’t make and receive calls neither will my new one as the set up won’t finish.

First time I’ve had this sort of problem but Apple don’t even seem to be close to sorting it ☹️. Can’t even call Apple support as no phone!

My tech support guy had me take my SIM card out then he redid my 13promax so I could use it til my new phone was up and running. My first 17 Air was defective.

now my phone number won’t transfer to new phone. Have had at least 6 plus hours with various tech support people.

now going in to Verizon store to see if they can help per Tech Support ., as I have been locked out the last 24 hours do to them trying too many times and too many ways.

I also gave Never had this problem with Apple before. And I have one everything!

goid luck to us all 👍🏻😫😃