Missing Company & Title in iCloud Contacts on iPhone 7

If your Company and Title fields in Apple Contacts are suddenly missing or blank — even in Edit mode — it could be due to iCloud sync issues, a corrupt address book database, or contacts being synced from another source (like Exchange or Google) without those fields.

Here’s a step-by-step approach to help you resolve the issue and recover your data:

1. Check iCloud Contact Settings

Make sure your contacts are syncing from iCloud (not another account like Gmail or Exchange):

• Go to Settings > [Your Name] > iCloud
• Ensure Contacts is toggled ON

Then check which account your contacts are actually from:

• Open the Contacts app
• Tap Groups (top-left if visible)
• See if multiple sources (iCloud, Gmail, Exchange) are listed
• Try selecting only iCloud and see if Company/Title appear

2. Check via iCloud.com

• Go to iCloud.com on a browser
• Log in and open Contacts
• Look at a few entries — do you see Company and Title data there?

If they’re visible on iCloud.com, it’s likely an issue with your device's local display, not lost data.

3. Check on Another Apple Device

• Try viewing the same contacts on another Apple device logged into your iCloud
• If fields show up there, your iPhone may just need a reset/re-sync

4. Force Resync Contacts

Turn iCloud Contacts off and on (don't worry — this won't delete data if it's stored in iCloud):

• Go to Settings > [Your Name] > iCloud > Contacts
• Toggle Contacts OFF
• Choose “Keep on My iPhone” if prompted
• Then toggle Contacts ON again

Give it a few minutes for contacts to re-sync.

5. Export Contacts (Optional Backup)

To be safe, back up your current iCloud contacts:

• Go to iCloud.com > Contacts
• Click the gear ⚙️ > Select All
• Click ⚙️ again > Export vCard
• This saves a copy of your full address book.

6. Reset Contacts App Display

Sometimes Apple’s Contacts app glitches:

• Close the app completely (swipe it away)
• Reboot your device
• Reopen Contacts and check again

7. Using Third-Party Accounts?

If your contacts were originally stored via a business account (like Outlook Exchange, Google Contacts, or CRM integrations) and that account is removed or changed, Company/Title may vanish because they were stored on that service.

Go to:

Settings > Contacts > Accounts

Check if any accounts have “Contacts” enabled — you may need to re-enable a removed one.

Final Resort: Restore from iCloud Archive

If the data is missing entirely, you can restore your iCloud contacts from an older version:

1. Visit iCloud.com > Account Settings
2. Scroll down to Advanced > Restore Contacts
3. Select a backup dated before the issue began
4. Click Restore

This will overwrite your current iCloud contacts — back up first with the Export vCard method above.