What causes ShiftCam ProGrip to disconnect from iPhone 16?
iPhone 16 ProMax. The grip goes dormant after a couple of minutes even as my phone is still on and the connection between both is lost. Then you have to “forget” the device in Bluetooth and reconnect. Then it disconnects promptly again. Start over. The grip also overheats the phone.
I approached ShiftCam and they have no solution: “At the moment, our team is actively coordinating with Apple regarding the Bluetooth connectivity problem you’ve described. (…)We’re currently awaiting further guidance on the permanent solution or replacement options we can offer for affected users.”
Apple no longer sells the grip on their website. This issue has been outstanding for months now and they are still “coordinating” with Apple to fix it? Seems like I’m being made a fool of and actually nothing is happening. Anyone has had this issue? What sort of answer from ShiftCam or Apple did you get? How long would it normally take to fix an issue like that?
[Re-Titled by Moderator]
iPhone 16 Pro Max, iOS 18