big sur update "reset password" on 2013 MBP

After completing the update and restarting, it is forcing me to reset a password and not taking my password. When I go into recovery mode, then terminal, then run resetpassword I have correctly used my previous password and upon attempting to reset there says it "cannot connect to authorization server", even though wifi appears to be working correctly. Is there a recourse to fix this?

MacBook Pro 15″, macOS 10.14

Posted on Apr 14, 2025 10:28 AM

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Apr 15, 2025 01:24 AM in response to winsettz

winsettz wrote:

After completing the update and restarting, it is forcing me to reset a password and not taking my password. When I go into recovery mode, then terminal, then run resetpassword I have correctly used my previous password and upon attempting to reset there says it "cannot connect to authorization server", this appears to be " Red Herring "

The Terminal command is performed Locally as in, On the Computer


It has nothing to do with an Active and Functional Internet Connection


Intel Computer


Shutdown the computer 


Restart computer and immediately hold the two keyboard combo Command  r 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password

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big sur update "reset password" on 2013 MBP

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