No sound for email notifications on iPhone 15 Pro after iOS 18.4 update

After the 18.4 update, I no longer hear sounds when I get an email. Notifications appear on screen, but no sound.



[Re-Titled by Moderator]

iPhone 15 Pro, iOS 18

Posted on Apr 3, 2025 09:52 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2025 06:18 PM

Same exact issue here since updating to 18.4 on an iPhone 16 Pro Max. Sounds for notifications worked just fine on 18.3.1, and those same settings remain now but no sound is played when an email arrives. Tried toggling them off and back on, no luck.

50 replies

Apr 10, 2025 10:31 AM in response to Sharty84

Well, it looks like this is the exact same issue happening again that we had when we upgraded from iOS 17 to iOS 18! Once again, Apple has messed up and broken our custom settings.


I have plenty of customs sound notifications for the different emails I need to manage and it's very useful to have custom sounds. I'm left with no clue how to resolve this again.


For your information, I've tried all solutions mentionned above in this thread and it still doesn't work.

Apr 17, 2025 08:41 PM in response to Sharty84

After update a few months ago ALL of my email alerts on 5 different email account have stopped working. Also VIP alerts have stopped. I have tried all solutions here and on YouTube etc. none work. I downloaded Gmail app and some alerts were working but stopped a day later. I need timely notifications of email from work related accounts. I should not have to keep looking at my phone every few minutes. Apple has dropped the ball here. Getting to point when I have to strongly consider other options. 🤬

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No sound for email notifications on iPhone 15 Pro after iOS 18.4 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.