No sound for email notifications on iPhone 15 Pro after iOS 18.4 update

After the 18.4 update, I no longer hear sounds when I get an email. Notifications appear on screen, but no sound.



[Re-Titled by Moderator]

iPhone 15 Pro, iOS 18

Posted on Apr 3, 2025 09:52 AM

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Posted on Apr 4, 2025 06:18 PM

Same exact issue here since updating to 18.4 on an iPhone 16 Pro Max. Sounds for notifications worked just fine on 18.3.1, and those same settings remain now but no sound is played when an email arrives. Tried toggling them off and back on, no luck.

50 replies

Apr 10, 2025 06:07 AM in response to Sharty84

Was just able to resolve this issue on my iPhone 15 Pro running ios 18.4. Try this:

Delete and Reinstall the Mail App

  1. Tap and hold the Mail app icon from your Home screen to reveal a Delete App option. Tap that to remove the app, then restart your iPhone.
  2. After your iPhone starts up again, download Mail from the App Store.
  3. You may also need to return to the Passwords & Accounts settings to turn Mail on for each of your email accounts again.
  4. Go to Notifications and check to see that “Allow Notifications” is turned ON for all eMail accounts.
  5. For safety make sure iCloud Backup is still active as well (for some reason it was turned off after updating to the latest ios a few days ago and I was unaware of this issue).

Apr 17, 2025 03:43 PM in response to Sharty84

I finally found something that worked for my iPhone 12 Pro!!! . —after all the other numerous different notification adjustments and tries… what finally worked for me was the following:

I completely deleted the mail app— then reinstalled it from App Store —

then- under settings-notifications -mail - customer notifications- I checked alerts for all my mail account ( as most were are off by default) and also checked to make sure the alerts were on - under vip /remind me/ primary inbox- ( as it was off by default on the primary nbox after the reinstall)

and after a few minutes- was hearing the alerts again! 😀

Apr 10, 2025 06:08 AM in response to SanDiego243

Was just able to resolve this issue on my iPhone 15 Pro running ios 18.4. Try this:

Delete and Reinstall the Mail App

  1. Tap and hold the Mail app icon from your Home screen to reveal a Delete App option. Tap that to remove the app, then restart your iPhone.
  2. After your iPhone starts up again, download Mail from the App Store.
  3. You may also need to return to the Passwords & Accounts settings to turn Mail on for each of your email accounts again.
  4. Go to Notifications and check to see that “Allow Notifications” is turned ON for all eMail accounts.
  5. For safety make sure iCloud Backup is still active as well (for some reason it was turned off after updating to the latest ios a few days ago and I was unaware of this issue).


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No sound for email notifications on iPhone 15 Pro after iOS 18.4 update

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