Unable to sign in to iMessage and FaceTime post macOS Sequoia update

Sign in enters in a loop and stays like that forever until I kill the process. Before MacOS 15 I never had any issue with iMessage or FaceTime.

[Re-Titled By Moderator]

MacBook Pro 14″, macOS 15.3

Posted on Mar 29, 2025 11:42 PM

Similar questions

iMessage & FaceTime infinite sign-in screen. After the recent macOS Sonoma 14.5 (23F79) update, I have been unable to sign into iMessage & FaceTime on my M1 MacBook. I use my login info and correct password (sign-in page doesn't say "Incorrect Password") and then click "Sign In", but all I get is an infinite loading icon or after a few seconds the app seems to crash. Though I don't get the pop-up that would allow me to send the crash data to apple for review. It just quits. This all occurs on both iMessage & FaceTime. I have checked the Apple ID page in my Mac settings and all appears to be well. I have restarted my device multiple times and I'm not sure what to do from here. Any help or advice would be appreciated.
770 1
Cannot login to FaceTime or iMessage suddenly I was able to login to it fine. I decided to LogOut my MacOS Ventura M1 Macbook Air, and when I Logged Back in, I can't login to iMessage or FaceTime anymore. Trying to do so, it just spins and eventually gives me "An unknown error has occurred".
730 1
Unable to access FaceTime and iMessage on Mac I have MacBook with macOS 15.3 when I try to open FaceTime or message, it asks mail and password. But when I enter credentials, app is loading endlessly. On my iPhone everything is ok with the same account. I tried to reboot Mac and Crete a new local user but with the same result. [Re-Titled by Moderator]
872 1

1 reply

Apr 7, 2025 11:29 AM in response to alen169

I'm having the same issue. My messages will intermittently go through, but usually it's after 24–48 hours. I've tried rebooting. Signing in and out of icloud, ensuring messages are set to work through my computer, etc. but to no avail.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to sign in to iMessage and FaceTime post macOS Sequoia update

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up