Issue with A Record on iCloud Custom Mail Setup

Hello everyone,


I have set up a custom mail address on iCloud, and everything seems to be working fine regarding sending and receiving emails. However, when I tested my email configuration using mail-tester.com, I received a critical error related to A Record.


The error message stated:


We didn't find a server (A Record) behind your hostname p00-icloudmta-asmtp-us-west-1a-100-percent-0.p00-icloudmta-asmtp-vip.icloud-mail-production.svc.kube.us-west-1a.k8s.cloud.apple.com.

-We check if there is a server (A Record) behind your hostname p00-icloudmta-asmtp-us-west-1a-100-percent-0.p00-icloudmta-asmtp-vip.icloud-mail-production.svc.kube.us-west-1a.k8s.cloud.apple.com.

-You may want to publish a DNS record (A type) for the hostname p00-icloudmta-asmtp-us-west-1a-100-percent-0.p00-icloudmta-asmtp-vip.icloud-mail-production.svc.kube.us-west-1a.k8s.cloud.apple.com or use a different hostname in your mail software.


All of my DNS records were automatically added by Apple via Cloudflare. I have not manually added any DNS records myself, and I’ve verified that the DNS configuration, including SPF, DKIM, and DMARC, is correct, but the error persists.


Has anyone experienced a similar issue? Is there any way to resolve this problem, or is this something Apple needs to handle on their end?


Thank you in advance for your help!





MacBook Air 13″, macOS 15.3

Posted on Mar 25, 2025 08:49 PM

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Issue with A Record on iCloud Custom Mail Setup

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