jamiestar Author

Level 1

9 points

Floating Thumbnail keeps turning back on

Randomly last week, my computer started doing Floating Thumbnails every time I take a screen capture. I keep turning it off and it keeps coming back. I'm doing Cmd-Shift_5, toggle it to off, then 5 minutes later is back on. How do I get my selection to "stick?" I've restarted my computer twice. I'm on Monterey 12.6.7. Thanks!

iMac (2017 – 2020)

Posted on Mar 13, 2025 01:50 PM

Reply

Similar questions

Screenshot highlight window won't disappear When taking a screenshot with 'cmd+5', the highlight window appears and I'm able to adjust the size and shape, and then hit 'return' to take the screenshot. The screenshot saves successfully. However, when I take a screenshot using this method, instead of 'cmd+4' for example, the highlight does not disappear when I hit 'esc'. See attached screenshot showing the highlight window remaining in place. The only thing I've found that works to remove it is to restart the computer which is a little frustrating and very inconvenient. Does anyone have a solution? All software is up to date. I'm not sure what else to try. [Edited by Moderator]
534 5
photoshop elements suddenly quit working I installed photoshop elements 2021 on a new M2 mac mini last week. It worked fine and I edited photos. Now, when I try to open the editor, the icon bounces a few times and stops. Elements Organizer works fine. Under system settings > privacy & security > accessibility, I’ve added photoshop elements editor and turned it on. I’ve rebooted the system. I'm running sonoma 14.0. Any ideas on the problem? Should I delete the app and reinstall?
759 1
The screenshot shortcut stopped working today on Mac Studio - how can I fix it? New Mac Studio we've had for just under two weeks and just updated to Monterey 12.5. The screenshot shortcuts worked maybe a day or so before not working anymore after the 12.5 install. All screenshot shortcuts do nothing unless I open up the preference panel to shortcuts > screenshots and then it works 3 or 4 times ONLY while the preference panel is open. Then after the 3 or 4 screenshot shortcut tests, it stops again even with the preference panel open. I have tried clicking restore defaults in preferences. I can open up the screenshot app and take screenshots ok it is just the shortcuts that no longer work. Did not have this issue until after 12.5 install. Wondering if anyone else has same issue or if there is a fix or official bug reported yet
1256 8

3 replies

Level 10

100,105 points

Apr 5, 2025 01:37 AM in response to jamiestar

Below and Credit to @ Luis Sequeira1

refer >> Screenshot app won't remember my settings - Apple Community >> Page 2

If I understand correctly, the problem is that "Show Floating Thumbnail" setting is not sticking as you made it.

This solution ought to work:

1) In Terminal, paste the following line and press enter:

defaults delete com.apple.screencapture

2) Log out and back in (or restart your mac)

3) Adjust the settings (they will have reverted to their defaults), and if they stick

Reply

Apr 4, 2025 12:31 PM in response to jamiestar

Please do something about this. It's driving me insane, it's been going on for weeks now.

I'm on Sonoma 14.6.1

Reply

Level 10

133,445 points

Apr 4, 2025 02:11 PM in response to stopforcingusernames

stopforcingusernames wrote:

I'm on Sonoma 14.6.1

First try updating to the current Sonoma 14.7.5.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Floating Thumbnail keeps turning back on

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up