Missing 'Turn Genius on or off' option in iTunes 12.13.5.3 for Windows

Instructions for turning Genius on/off say to go to File - Library- Turn Genius on/off. My version of iTunes for 12.13.5.3 for Windows 10 Pro doesn't have the "Turn Genius on or off" option. Help!

[Re-Titled by Moderator]

Windows, Windows 10

Posted on Feb 28, 2025 08:00 AM

Similar questions

iTunes for Windows version 12.13.3.2 hangs regularly Hello, The current version of iTunes for Windows 12.13.3.2 also hangs regularly. This problem has now existed for at least a year and a half and each new version cannot solve the problem. If you search specifically here in the forum, you can follow the various postings about all previous program versions. Sometimes nothing happens for days and sometimes - like today - the program hangs as soon as you start it. This is very annoying and extremely irritating. I ask myself: why doesn't Apple manage to solve this problem? Greetings from Germany Rainer :)
830 6
iTunes iTunes doesn't retain my library after I shut down my computer The next day when I start my computer and open iTunes everything is gone and creating multiple libraries feature does not work either Hoping to figure out why as I do realize this program is obsolete now that it has become antiquated and replaced with Apple Music
870 6
iTunes error msg: The file iTunes Library itf cannot be read because it was created by a newer version of iTunes I purchased a new computer with Windows 11. I installed the same version of iTunes used on my previos Laptop with windows 11. When I attempted to watch a movie it just locked up. I have deinstalled and reinstalled several times with the 64 bit version. The iTunes web site would not allow me to download the 32 bit version, even though it is still supported by Windows 11. I deinstalled and searched for an itf file, none was found. Nothing seems to work. Apple this is your app how can we fix this?
2210 1

1 reply

turingtest2

Level 10

277,729 points

Feb 28, 2025 09:02 AM in response to Abilene1976

Do you have a subscription to either Apple Music or iTunes Match? These services both require Genius, so when they are active that option is supressed. What is the issue you are trying to resolve?

tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Missing 'Turn Genius on or off' option in iTunes 12.13.5.3 for Windows

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up