Botched genuine iphone battery replacement
At the end of September 2024 I replaced a swollen iPhone 12 pro battery at one out of 3 appointed apple authorised service partner in my region which I got from apple official website (My country has no Apple Store). They replaced it which costed me around US$ 134, and the battery shows genuine parts. But sometime in early Feb 2025, I noticed that the battery has swollen again and was pushing the screen.
I never over charged the phone like leaving it overnight, always kept it monitor while charging and unplugged it when it reached 100%. I used the charging cable provided from the box so not unofficial cable or anything.
I went back to the same place, the repair centre has gone bust in December 2024 and was told to try the other 2 service place. I went to one, and they refused to replace the battery even though I was willing to pay for it. They said, there was unauthorised modification though their diagnostic tool report says "No unauthorised modification detected". Well there was none, the only thing I had to replace was the broken back glass. But what is that got to do with battery?
So, less than 6 months of use, genuine battery parts, swell up again, cost me US$ 134, and no support.
Very disappointed with Apple's appointed official service partner.
iPhone 12 Pro, iOS 18