Echo during FaceTime call

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Level 1

9 points

Echo during FaceTime call

Hi,

Previously, I had an iMac 2017 and now have upgraded to Mac Mini M4 2024 which obviously has a third party monitor (Samsung Viewfinity S9). Ever since I've been using the new mac/monitor my family have been experiencing echo at their end on their iPad. This wasn't there before, and it's really annoying for them.

We've both turned down our volume levels of the speakers and nothing changes, I have a JBL Flip 6 bluetooth speaker as the mac mini ones aren't that good but there's no stopping the echo. At my end, there's no echo for me at all, it's all on the iPad. I also, do have wireless headphones, but they don't have a microphone attached.

The iPad that they have is running iPad OS 18.3.1, iPad Pro 4 Gen. Any advice on what is best to stop the echo will be really great.

Many thanks,

Mac mini, macOS 15.3

Posted on Feb 11, 2025 12:14 PM

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Answer 1

Feb 11, 2025 04:53 PM in response to tartanmartin

If you are using external speakers with your iPad, the iPad's echo-suppression isn't available.

For echo-suppression to work, you must use the iPad's internal speakers - or use AirPods or other wired headset.

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Answer 2

Jerskip

Level 1

8 points

Mar 17, 2025 07:33 PM in response to tartanmartin

I just upgraded to a Mac Mini too. Callers on regular calls and FaceTime report hearing echo when I’m using Mini. I have used a USB ext mic, and switched to a USB WEBCAM, (with mic), and the problem persists. Problem goes away with Bluetooth head phones, but I’d like to use external speakers.

I’ve had no problems with iMac/external speakers using similar volume levels.

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Answer 3

tartanmartin Author

Level 1

9 points

Feb 13, 2025 01:02 AM in response to LotusPilot

Thanks, but I'm the one using the external speakers on my mac mini. My family are the ones using the internal speakers with the iPad, and they're getting an echo regardless if I use the speaker from the mac mini or my external ones. Any suggestions on what they might need to do, or if I need to do anything to make the echo stop ?

Thanks again.

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Echo during FaceTime call

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