Vertical line on iPhone 16 Pro Max camera

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Level 1

4 points

Vertical line on iPhone 16 Pro Max camera

I have come on holiday with a brand new iPhone 16 pro max I bought mid Jan. Theres a vertical line on the back camera in every mode! I have tried everything, turning off always on display, even Apple support and they want me to bring it in as a hardware issue. I’m so annoyed as I love photography and can’t take any nice pictures of the travelling I’m doing. Anyone else experiencing the same? Please help! I’ll try anything at this point.

[Re-Titled by Moderator]

iPhone 16 Pro Max

Posted on Feb 9, 2025 06:41 AM

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Answer 1

Jeff Donald

Level 8

41,382 points

Feb 10, 2025 09:28 AM in response to hasnabee

Apple will need to diagnose this, but it looks like a defective camera module. Slight chance it’s related to the image pipeline or graphics processors.

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.

If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.

Contact Apple for support and service - Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Explore Service Locations

Official Apple Support

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Answer 2

Jeff Donald

Level 8

41,382 points

Feb 9, 2025 06:46 AM in response to hasnabee

On all three lenses? Can you post a few examples?

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Answer 3

hasnabee Author

Level 1

4 points

Feb 10, 2025 11:28 PM in response to Jeff Donald

Yes I will be doing this when I am back from my holiday, I’m wondering if it’s because of the plane or the scanners etc because it didn’t happen at all in the UK. When I landed it happened & yesterday I noticed only at night or indoors it’s fine which is odd.

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