How do I remove Activation Lock on Apple Watch without previous owner's Apple ID credentials?

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Level 1

5 points

How do I remove Activation Lock on Apple Watch without previous owner's Apple ID credentials?

Hello,

I recently received an Apple Watch, but during setup, the device asks for the previous ownerвЂ™s Apple ID credentials. Unfortunately, the previous owner has passed away, and I do not have access to their account.

I do not have proof of purchase, but I would like to know if there is any way to remove the Activation Lock in this situation.

I would appreciate any help or guidance you can provide.

[Re-Titled by Moderator]

Posted on Feb 9, 2025 03:52 AM

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Answer 1

varjak paw

Level 10

182,602 points

Feb 9, 2025 07:48 AM in response to aizere17

As Randy said, this is not something you can do yourself and Apple cannot help. If you were given or sold the Watch by the deceased person's family, they may be able to recover the Apple Account which will enable them to release the Activation Lock on the Watch:

How to request access to a deceased family member’s Apple Account - Apple Support

If they cannot, or you cannot contact them, then that Watch is, sorry to say, useless now and can only be recycled.

Regards.

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Answer 2

Randy-12

Level 7

20,151 points

Feb 9, 2025 05:29 AM in response to aizere17

Sorry but there is no way of removing it without what you are missing.

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Answer 3

Mac Jim ID

Level 9

53,558 points

Feb 9, 2025 09:05 AM in response to Tobiemma

Tobiemma wrote:

Me too

There is no way to bypass Activation Lock. That would defeat the whole purpose of securing your device when it is stolen. Never buy any Apple product from a third party Marketplace where you have no idea who the seller is and have no way of getting a refund.

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