I attempted to insert a jpeg of the error, but could not add text. I am getting the yellow circle with exclamation point symbol with the following text:
"iCloud Music Library
We couldn't make your iCloud Music Library available. Click on the retry button."
Clicking the retry button did nothing.
Help please.
Thanks!
[Re-Titled by Moderator]
Windows, Windows 11 (26100)
Close iTunes. Delete the iTunes Library Genius.itdb file from your iTunes folder. Restart iTunes. This file should be recreated from data in the .itl and you should find the library will sync with the cloud.
tt2
Jeff Neufer wrote:
Thank you for your help, but I followed your directions and still have the same issue. I did find the genius library file in two locations, but deleted them both. I wonder if part of the problem is related to my effort to remove iTunes and the actual Music folder from MS One Drive and the associated folders?
Ah, iTunes is not designed to play nicely with third party cloud sharing tools. iTunes frequently updates the .itl and .itdb files as you make any change, play content, etc. OneDrive will attempt to spot any file update and copy that to the cloud, but locks the file in the process, which will trip iTunes up. Your iTunes folder should be stored outside of OneDrive to avoid problems.
tt2
Thank you for your help, but I followed your directions and still have the same issue. I did find the genius library file in two locations, but deleted them both. I wonder if part of the problem is related to my effort to remove iTunes and the actual Music folder from MS One Drive and the associated folders?
I wonder if I need to completely uninstall iTunes and reinstall it. I depend on iTunes for too many things to just use my Apple Music subsription.
Cheers!
Thank you for your thoughts.
Unfortunately, I am aware of the difficulties with the cloud and the many players in the technology not working well together.
And yes, I went to great lengths to shut off activity related to any music completely and to remove my music files and anything Apple from the One Drive app and its folders prior to this exchange.
I uninstalled iTunes, deleted all of the folders and Apple extensions then reinstalled iTunes. I then copied cut and and pasted the artist folders into the new iTunes Music folder. I deleted the Genius extension.
Hopefully this will have cleaned everything up. iTunes had some work to do adding the artist folders back in. I’ll check on it this morning and see if the error was resolved.
Just in case, I still completely backup my approx 250 GB of music to old tech external drives and to a Linux internal storage SSD and music software.
I wish it wasn’t an issue. The majority of my music listening is via Apple Music played on a network integrated Marantz amp with a decent built-in DAC and with an iPad as the source.
Thanks again for your help!
Cheers!
‘We couldn’t make your iCloud Music Library available’ error
