Hey, Im trying to play music via airplay on my homepod, but its saying that controls are not available and i can’t do anythong with that. Can someone help? Thankss
[Re-Titled by Moderator]
Same story for me. All of a sudden, the HomePod Mini went offline, said that it was having trouble connecting to the internet, directing me to the Home app, where I got the message about controls unavailable. Software reset from Home app didn't help.
What finally worked was a hard reset [Unplug HP 10 seconds, plug in and wait 10 seconds, hold finger on white light until it turns red and keep holding until it beeps 3 times. After it restarted fully I was able to do a complete new setup].
I have two HomePod minis. The above mentioned problem only occurs on one of them. The other one works fine. I have a blue one and a space gray one. The problem occurs on the blue one.
Thanks for the reply. I did that twice already but the issue still exists. I think it is related to the last (18.3) software update. All worked fine prior to that update.
I stand corrected. This issue is still occurring. It was working after I updated to iOS 18.3.2 yesterday but today it is not. Sorry.
I'm now having the problem on my iPhone 14 Pro Max with iOS 18.4, where I wasn't having it before. :'(
It is happening again using iOS 18.4 and HomePod 18.4.
How did you reset your WAP?
Thank you. I tried that but the issue still persists.
We are currently only using one band. It is not setup for the dual band.
Same here. I posted my very frustrating issue below in response to the author (first person who posted the problem). Are you still having your issue as well?
How do I enable AirPlay on HomePod when controls are not available?
