iPad password app not working

Pass word app won’t load updated passwords everything was fine when it was stored in the iPad but it’s all gone to **** with this app!

iPad Air 3, iPadOS 18

Posted on Jan 25, 2025 02:23 AM

Reply
2 replies

Jan 25, 2025 02:33 AM in response to wozza77able

Your description lacks detail as to the nature of your problem. Does the Passwords App open to just a totally blank white page - or do you see something else?



Blank Page - Remedy


Assuming that the Passwords App has been added to the Dock...


With the Passwords App open to the blank page, swipe upwards from the bottom of the screen to expose the Dock - tap the Password App icon - then tap New Window. This should open another Passwords App window showing your stored Passwords.



Other


If the Passwords App is not working as expected, try deleting the Passwords App from your iPad (don't worry, your saved Passwords are still safely stored in iCloud).

Remove or delete apps from iPad - Apple Support


Having removed the Passwords App, restart your iPad:

Force restart iPad - Apple Support


After the iPad restarts, re-install the Passwords App from the App Store:

https://apps.apple.com/app/passwords/id6473799789



Jan 25, 2025 02:45 AM in response to LotusPilot

the app won’t update passwords automatically and you can’t change the passwords manually none of the solutions you suggested were helpful and my description of the issue was pretty straight forward. The app still opens and pretends to work! Apple or whoever came up with this have over complicated a simple task of a standard iPad! Is detailed enough?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad password app not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.