MacBook Pro M4 Max performance drops and crashes during simulations

I recently bought a Macbook Pro M4Max (64Gb ram) to replace my MBP M2Max (32gb ram), I also bought a Mac Mini M4 (24gb ram) to replace my Mac Mini M1 (8Gb ram). I work as a visual effects artist doing FX simulations so I decided to upgrade so I can have more Ram to play with.


In general the M4Max it's almost twice as fast as my Windows PC (Ryzen 9 3900x , 128Gb Ram, RTX3090), but I found that when I'm pushing a bit more some simulations , for example increasing the resolution of a fluid simulation to get more detail, the M4max starts to slow down and even reboots my Macboock Pro, the same simulation that the M4 does in 35 minuts, the M4Max does it in almost 2 hours, wich makes no sense.


Anyone have found issues with the M4 Max?

It's been 16 days since I bought the laptop so I can't return it, and I trade in my M2Max that at least was working well.. now I have an expensive machine that can't do the job. I contacted the software developer, but it looks like it's a hardware issue.




[Re-Titled by Moderator]


MacBook Pro 16″

Posted on Jan 17, 2025 1:09 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2025 7:38 PM

EtreCheckPro version: 6.8.7 (68068)
Report generated: 2025-01-17 22:25:41
Download EtreCheckPro from https://etrecheck.com
Runtime: 1:41
Performance: Excellent


Problem: Computer is restarting
Description:
Computer it’s rebooting when using a 3d software for fluid simulations
.


Major Issues:
    Anything that appears on this list needs immediate attention.


    Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.


Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.


    No Time Machine backup - Time Machine backup not found.
    Heavy RAM usage - Apps are using a large amount of RAM.
    Apps crashing - There have been numerous app crashes.
    Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
    Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
    Limited permissions - More information may be available with Full Disk Access.


Hardware Information:
    MacBook Pro (16-inch, 2024)
        Status: Supported
    MacBook Pro Model: Mac16,5
    Apple M4 Max CPU: 16-core
    64 GB RAM - Not upgradeable
    Battery: Health = Normal - Cycle count = 6


Video Information:
    Apple M4 Max
        Color LCD 3456 x 2234


Drives:
    disk0 - APPLE SSD AP1024Z 1.00 TB (Solid State - TRIM: Yes)
    Internal Apple Fabric NVM Express
        disk0s1 [APFS Container] 524 MB
            disk1 [APFS Virtual drive] 524 MB (Shared by 4 volumes)
                disk1s1 - iSCPreboot (APFS) [APFS Preboot] (6 MB used)
                disk1s2 - xART (APFS) (6 MB used)
                disk1s3 - Hardware (APFS) (3 MB used)
                disk1s4 - Recovery (APFS) [Recovery] (20 KB used)
        disk0s2 [APFS Container] 994.66 GB
            disk3 [APFS Virtual drive] 994.66 GB (Shared by 6 volumes)
                disk3s1 (APFS) [APFS Container] (11.20 GB used)
                    disk3s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.20 GB used)
                disk3s2 - Preboot (APFS) [APFS Preboot] (6.84 GB used)
                disk3s3 - Recovery (APFS) [Recovery] (1.04 GB used)
                disk3s4 - Update (APFS) (3 MB used)
                disk3s5 - Macintosh HD - Data (APFS) [APFS Virtual drive] (192.54 GB used)
                disk3s6 - VM (APFS) [APFS VM] (20 KB used)
        disk0s3 [APFS Container] 5.37 GB
            disk2 [APFS Virtual drive] 5.37 GB (Shared by 2 volumes)
                disk2s1 - Recovery (APFS) [Recovery] (992 MB used)
                disk2s2 - Update (APFS) (1 MB used)


Mounted Volumes:
    disk1s1 - iSCPreboot [APFS Preboot]
        Filesystem: APFS
        Mount point: /System/Volumes/iSCPreboot
        Used: 6 MB
        Shared values
            Size: 524 MB
            Free: 504 MB


    disk1s2 - xART
        Filesystem: APFS
        Mount point: /System/Volumes/xarts
        Used: 6 MB
        Shared values
            Size: 524 MB
            Free: 504 MB


    disk1s3 - Hardware
        Filesystem: APFS
        Mount point: /System/Volumes/Hardware
        Used: 3 MB
        Shared values
            Size: 524 MB
            Free: 504 MB


    disk3s1s1 - Macintosh HD [APFS Snapshot]
        Filesystem: APFS
        Mount point: /
        Read-only: Yes
        Used: 11.20 GB
        Shared values
            Size: 994.66 GB
            Free: 782.84 GB
            Available: 785.66 GB


    disk3s2 - Preboot [APFS Preboot]
        Filesystem: APFS
        Mount point: /System/Volumes/Preboot
        Used: 6.84 GB
        Shared values
            Size: 994.66 GB
            Free: 782.84 GB


    disk3s4 - Update
        Filesystem: APFS
        Mount point: /System/Volumes/Update
        Used: 3 MB
        Shared values
            Size: 994.66 GB
            Free: 782.84 GB


    disk3s5 - Macintosh HD - Data [APFS Virtual drive]
        Filesystem: APFS
        Mount point: /System/Volumes/Data
        Encrypted
        Used: 192.54 GB
        Shared values
            Size: 994.66 GB
            Free: 782.84 GB
            Available: 785.66 GB


    disk3s6 - VM [APFS VM]
        Filesystem: APFS
        Mount point: /System/Volumes/VM
        Used: 20 KB
        Shared values
            Size: 994.66 GB
            Free: 782.84 GB


USB:
    USB 3.1 bus
        <Empty>


    USB 3.1 bus
        <Empty>


    USB 3.1 bus
        <Empty>



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MacBook Pro M4 Max performance drops and crashes during simulations

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