iPad logs out of web accounts on restart

A couple of weeks ago I found that my iPad (5th generation mini) had logged out of all web-based accounts when I turned it on.

Apps remain logged in, but things like Wordle, Whatsapp, newspapers all have to be logged back in every time I turn on ….


This never used to happen until about two weeks ago.


I posted about this before, but never got a solution.


[Re-Titled by Moderator]

iPad mini 5, iPadOS 18

Posted on Jan 9, 2025 02:59 AM

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5 replies

Jan 12, 2025 06:17 AM in response to ElTeffo

If you have a persistent problem with your iPad, begin with a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting:

Genius Bar Reservation and Apple Support Options - Apple

Jan 9, 2025 03:10 AM in response to ElTeffo

Many websites will save a cookie to your device when you log-in to the website. These cookies are often time limited and will eventually expire - at which time you will need to sign-in again. Authentication cookies are intentionally not permanent - this being a security measure intended to protect your account and prevent specific nefarious attack vectors such as session-hijack.


Clearing your saved website data will also clear cookies from your temporary data - and as such you will need to sign-in again to websites.



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iPad logs out of web accounts on restart

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