How can I turn on my iPhone XR which is stuck on Apple Logo?

I was just on my phone as usual and then my phone dies on me so I go over to the wall and plug it in and it looks like it’s charging so I come back and I look at my phone and it’s still plugged in but it’s switching from a black screen to the apple logo and it just keeps doing it so I try holding the power button down to see it that would do anything and it did nothing. By the I have a iPhone XR.


[Re-Titled by Moderator]

Posted on Jan 3, 2025 08:59 PM

Reply
2 replies

Jan 3, 2025 09:01 PM in response to Addydorthe

Here are some common solutions you can attempt:


  1. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  2. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
  3. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  4. Make sure you have the latest updates installed. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
  5. You still see a black screen after charging, force restarting, following the steps in this article.
    1. You see a black screen, but you can hear alerts, sounds, and vibrations.
    2. The screen remains black, but the device chirps when you unmute it and connect it to power.
    3. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
    4. You can't force your device to restart because a button is broken or stuck.
    5. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
    6. Contact Apple Support to set up service if you have any of the above issues:
  6. Please follow the steps in the following Apple Video for support with this issue:



If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.


Jan 3, 2025 09:14 PM in response to Addydorthe

Hello~ What’s your battery health? Click on below and and check…


Check the iPhone battery health and usage


If your iPhone XR has a battery health of 80% or below you need the battery replaced or consider purchasing a newer model. To get your battery replaced if needed …


Genius Bar Reservation and Apple Support Options - Apple


Find Locations


To shop for a new iPhone or compare models…


iPhone - Apple Official Site


If you consider a second hand iPhone…click on below for information that may help you make an informed decision…


Activation Lock for iPhone, iPad, and iPod touch - Apple Support


The All Too Common SAD Reality of Buying a Used iPad/iPhone


Post back if needed and take care.


~Katana-San~

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I turn on my iPhone XR which is stuck on Apple Logo?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.