Any advice on an iPhone 7 that is only stuck on the apple logo n won’t turn on?

hey!! So this is the absolute most that I can get out of my old phone, it’s been charging for a while now n even when I try to force restart it it either turns off completely or this screen pops up again? I don’t rlly need it to work though, it just had loads of cute pics on it that I wanna get back

iPhone 7

Posted on Feb 20, 2023 2:36 PM

Reply
4 replies

Feb 20, 2023 9:15 PM in response to quagmire_876

quagmire_876 Said:

"Any advice on an iPhone 7 that is only stuck on the apple logo n won’t turn on?"

-------


Thank you for the photo.


Troubleshooting a Black iPhone Screen:

I'd say the iPhone is stuck in a boot loop. This typically happens when you unsuccessfully download something or an install stalls.  So, refer to my user tip: How to Fix an iPhone in a Boot Loop - User Tip

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Any advice on an iPhone 7 that is only stuck on the apple logo n won’t turn on?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.