Unable to Share/Export Call Recordings from Notes App

I’m experiencing an issue with call recordings saved in the Notes app on iOS 18. Specifically, when I try to share or export a recording, the process takes an unusually long time. For one particular recording that’s about a month old, the loading bar appears, but once it completes, the share/export menu simply disappears, and the file isn’t shared.


This issue prevents me from creating a transcript, which is crucial for my work. I’ve tried various methods:


  • Saving the recording to Files
  • Sharing the audio directly
  • Restarting the app and my device


Unfortunately, none of these options have worked. Typically, this process is slow but eventually works, so I suspect this is a bug related to older files or larger recordings.


Out of desperation, I’m now updating to iOS 18.2, hoping this resolves the issue. However, I wanted to report this bug to see if anyone else has encountered it and to ask if there’s a solution I might have missed.


My device is an older iPhone with a Neural Processing Unit (iPhone 13 Pro), so I find it frustrating that Apple's transcription tools aren't available on this device, even though it seems capable of supporting the feature.


Any help or advice would be appreciated!



iPhone 13 Pro, iOS 18

Posted on Jan 2, 2025 11:34 PM

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Posted on Feb 6, 2025 07:34 AM

And just to clarify, when the feature was first added this fall I was able to transcribe and share/save hour-long calls without any issue. It took a couple minutes to transcribe but nothing close to the endless spinning wheel I get now. And I used to be able to save those calls to my dropbox or google drive no problem.

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Unable to Share/Export Call Recordings from Notes App

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