Lucid hearing aids no longer receiving audio from iPhone apps

On 12/18/2024, I could hear iPhone apps through my hearing aids via Bluetooth: Phone app, Spotify, Metronome, etc. As of 12/20/2024, none of the iPhone apps play through my hearing aids. Bluetooth works - I can play music from Spotify to my Echo. The hearing aids work via Bluetooth - I can adjust the hearing aid volume via the Lucid app. But nothing from other iPhone apps.


I did all the recommended troubleshooting: turned off Bluetooth, turned on Bluetooth, reset phone, reset hearing aids, unpaired hearing aids, re-paired hearing aids, reinstalled Lucid app.


I *think* an iOS update might have been applied between 12/18 and 12/20, but I can't tell because Settings -> General -> About -> iOS Version doesn't tell me when the last update was applied.


iPhone 14, iOS 18

Posted on Dec 28, 2024 02:17 PM

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Dec 28, 2024 05:38 PM in response to Blairs-iphone

Re: Lucid hearing aids no longer receiving audio from iPhone apps


From Apple Support's List of Made for iPhone hearing devices - Apple Support:

The "iPhone Compatible" Lucid Hearing Aids are

  • U Series RIC
  • Present


If you haven't already: Restarting your iPhone may help ( ie: deletes temporary files, re-establishes connections, may update any recent setting changes, and often restores order if something is not working as expected.)

If needed: See how to: Restart your iPhone - Apple Support


You could check whether the hearing-aid settings are correctly set:

via: Settings > Accessibility > Hearing Devices

More if. if needed: Use hearing devices with iPhone - Apple Support

and / or

Use Made for iPhone hearing devices - Apple Support

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NB: You may want to check the Lucid app for a possible firmware update, or an app update. (If needed: Your hearing-specialist, the Lucid instruction manual. or Lucid support website, may have more info. on possible updates )

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Re: "I *think* an iOS update might have been applied between 12/18 and 12/20, but I can't tell because Settings -> General -> About -> iOS Version doesn't tell me when the last update was applied."


iOS 18.2 was released recently: Eg: Apple's article: About iOS 18 Updates - Apple Support

was updated to include info. about the new features in iOS 18.2 on 12th December.


You can see in Settings > General > About > which iOS version is installed on your iPhone.

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Lucid hearing aids no longer receiving audio from iPhone apps

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