problem with video files

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Level 1

5 points

problem with video files

When transferring video files to a windows computer, the previews no longer work. The problem is 
from the latest updates and only affects video files captured with the original camera application. 
This is a screenshot from today - the bottom 7 files are from the camera app, the top 9 that have 
a preview were captured with FinalCutCamera app and as you can see there is no problem. 
The problem does not depend on what resolution it was shot at, nor the h264 or h265 codec

Does anyone have a solution or is this an apple issue with last updates?

iPhone 14, iOS 18

Posted on Dec 28, 2024 5:33 AM

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Answer 1

sash0238 Author

Level 1

5 points

Dec 28, 2024 10:07 AM in response to Jeff Donald

FinalCutCamera ios app is Apple made and all working. There is some change in the built-in app and now it 
saves in a non-standard format. Video what I shot a few months ago has a normal preview in file manager

Blackmagic camera ios app also working. Problem is only with native camera app

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Answer 2

sash0238 Author

Level 1

5 points

Dec 29, 2024 10:19 AM in response to Jeff Donald

Everyone else uses old codecs, only the camera app uses a new one with no analog? 
This is a problem for me and I have put off buying a new apple phone. 
Who is to blame and who benefits from this ridiculous situation?

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Answer 3

Dec 28, 2024 7:09 AM in response to sash0238

Microsoft support says --> Import photos and videos from an iPhone to PC

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Answer 4

sash0238 Author

Level 1

5 points

Dec 28, 2024 7:59 AM in response to SravanKrA

what does that have to do with my question?!

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Answer 5

Kurtosis12

Level 9

75,058 points

Dec 28, 2024 9:17 AM in response to sash0238

How is not previewing videos in Windows an Apple problem?

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Answer 6

Jeff Donald

Level 8

41,682 points

Dec 28, 2024 9:22 AM in response to sash0238

Microsoft has to update the CODEC translation. This is a well known issue with Microsoft displaying thumbnails for various manufacturers, including Nikon, Canon, Fuji and Apple.

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Answer 7

Jeff Donald

Level 8

41,682 points

Dec 28, 2024 10:33 AM in response to sash0238

Blackmagic is using old CODEC. It’s still a Microsoft issue. This basic issue has existed with Microsoft for 20 years.

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problem with video files

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