Black background red clock

No numbers on the clock but lots or red marks. Like l l l l l l l l l

l l l l l l l l l

l l l l l l l l l

l l l l l l

accept red and the red clock face in upper right hand corner. WTH was that. I froze up. My wife was talking to me and I had paused a video I was watching to listen and when the screen transformed from black to what I described I was just trying to take it in bc it was unknown to me. And my phone is an old iPhone 11. You know I’ve had this joint since it was the new hotness and never seen such a screen. It was kinda spooky honestly. Shrugs shoulders. What do y’all know about this madness?

Posted on Dec 25, 2024 05:55 PM

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2 replies

Dec 25, 2024 10:53 PM in response to Waitwhatmeow

Here are some common solutions you can attempt:


  1. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  2. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly
  3. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  4. Make sure you have the latest updates installed. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)
  5. You still see a black screen after charging, force restarting, following the steps in this article.
    1. You see a black screen, but you can hear alerts, sounds, and vibrations.
    2. The screen remains black, but the device chirps when you unmute it and connect it to power.
    3. Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
    4. You can't force your device to restart because a button is broken or stuck.
    5. Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
    6. Contact Apple Support to set up service if you have any of the above issues:
  6. Please follow the steps in the following Apple Video for support with this issue:



If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.


Dec 25, 2024 10:54 PM in response to Waitwhatmeow

To improve my understanding of the phenomenon, it would be highly beneficial if you could share a full screenshot (Do not crop it). Visual representations carry a greater impact than written descriptions.


Please remember that this is a public forum, so when attaching a screenshot, please avoid including any personal credentials such as IP addresses, card details, email IDs, Apple IDs, IMEI numbers, serial numbers, phone numbers, order IDs, or any identifiable location information if you are sharing a map.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.



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Black background red clock

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